Healthcare BPO Services
Optimize Your Healthcare Revenue with 24×7 Expert BPO Support
Accurate Medical Billing, Coding, and Revenue Cycle Management for US Healthcare Providers
- 24×7 Support for US-based clients
- Experienced Team Management from Top MNCs: TCS, NTT Data, Omega Healthcare, Access Healthcare
- Maximize Revenue & Reduce Claim Denials
- HIPAA-Compliant & Secure Operations
About Us
Meg World Technologies Healthcare BPO Services
At Meg World Technologies, we provide reliable, accurate, and cost-effective Healthcare BPO and Revenue Cycle Management (RCM) services for hospitals, clinics, and medical practices across the United States.
Our mission is to simplify healthcare operations, reduce claim denials, and maximize revenue while ensuring 100% compliance with HIPAA and US healthcare regulations. With 24×7 operations, your practice is always supported.
1. Medical Coding & Billing
- Medical Coding: Convert healthcare diagnoses, procedures, and services into standardized codes for accurate billing and record-keeping.
- Medical Billing: Process and submit claims to insurance companies, manage reimbursements, and ensure timely payments.
- Charge Entry: Record and process charges for medical services rendered, ensuring accuracy and compliance.
2. Medical Transcription
- Voice-to-Text Conversion: Transcribe physician dictations and medical reports into accurate, formatted documents.
- Document Management: Maintain and organize medical records and reports, ensuring accessibility and confidentiality.
- Quality Assurance: Implement quality checks to ensure the accuracy and completeness of transcribed documents.
3. Patient Scheduling & Management
- Appointment Scheduling: Manage patient appointments, including bookings, confirmations, and reminders.
- Patient Intake: Collect and process patient information, including medical histories and insurance details.
- Follow-Up: Coordinate follow-up appointments and communicate with patients regarding their care.
4. Claims Processing & Management
- Claims Submission: Prepare and submit insurance claims, ensuring accuracy and adherence to payer requirements.
- Claims Follow-Up: Monitor and follow up on claims to resolve issues and ensure timely payments.
- Denials Management: Handle claim denials, including re-submissions and appeals, to maximize reimbursements.
5. Healthcare Customer Support
- Patient Support: Provide assistance to patients with inquiries, appointment scheduling, and billing issues.
- Provider Support: Offer support to healthcare providers with administrative tasks and practice management.
- Insurance Support: Assist with insurance-related queries, including policy information and claim status.
6. Data Entry & Management
- Electronic Health Records (EHR): Manage and update patient records in electronic health systems.
- Data Cleaning: Ensure accuracy and consistency of healthcare data by identifying and correcting errors.
- Data Analysis: Analyze healthcare data to provide insights and support decision-making processes.
7. Compliance & Regulatory Support
- Regulatory Compliance: Ensure adherence to healthcare regulations and standards, including HIPAA and GDPR.
- Audits & Reporting: Conduct audits and generate reports to maintain compliance and address any issues.
- Policy Development: Assist with the development and implementation of policies and procedures to ensure regulatory adherence.
Technologies We Use
- Healthcare Management Systems: Epic, Cerner, Allscripts, Meditech.
- Medical Coding Tools: 3M CodeFinder, Optum360 Encoder, TruCode Encoder.
- Billing & Claims Software: ClaimRemedi, ZirMed, Athenahealth.
- EHR Systems: eClinicalWorks, NextGen, Greenway Health.
- Data Management Tools: Microsoft Excel, SQL Server, Tableau.
- Transcription Software: Dragon Medical, Nuance, M*Modal.
Our Approach
1. Understanding Your Needs:
- We begin by understanding your specific healthcare BPO requirements, including service goals, regulatory needs, and operational challenges.
- Our team collaborates with you to define clear objectives and expectations.
2. Planning & Setup:
- We develop a detailed plan that outlines processes, resources, and technologies required to deliver effective healthcare BPO services.
- Our team sets up the necessary systems and tools to facilitate smooth operations.
3. Service Execution:
- Our trained professionals perform BPO tasks with precision and care, ensuring high-quality outcomes.
- We use advanced tools and technologies to enhance efficiency and accuracy.
4. Quality Assurance:
- We implement rigorous quality assurance measures to monitor service performance and ensure compliance with industry standards.
- Our team conducts regular reviews and assessments to identify areas for improvement.
5. Reporting & Insights:
- We provide detailed reports on service performance, including metrics such as accuracy, turnaround time, and compliance.
- Our team offers insights and recommendations to optimize BPO processes and enhance overall performance.
6. Continuous Improvement:
- We use feedback and performance data to continuously refine and enhance our healthcare BPO services.
- Our team stays up-to-date with industry best practices and emerging trends to ensure ongoing excellence.
Why Choose Meg World Technologies for Healthcare BPO Services?
Industry Expertise
Our team has extensive experience in healthcare BPO services, ensuring accurate and compliant solutions.
Advanced Tools
We utilize the latest technologies to streamline processes and improve efficiency.
Compliance Focus
We prioritize regulatory compliance and adhere to industry standards to protect patient data.
Customer-Centric Approach
We tailor our services to meet your specific needs and provide exceptional support.
Continuous Improvement
We focus on continuous improvement based on feedback and performance data.
Partner with Us for Comprehensive IT
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Your benefits:
- Client-oriented
- Independent
- Competent
- Results-driven
- Problem-solving
- Transparent
What happens next?
We Schedule a call at your convenience
We do a discovery and consulting meting
We prepare a proposal
Schedule a Free Consultation
Advanced Control Room Solutions
for Seamless Operations
Empowering businesses with 24/7 monitoring, real-time analytics, and seamless control room management across India and the UK.
Healthcare BPO Services
Empowering healthcare providers with accurate billing, seamless RCM, and end-to-end medical outsourcing solutions.
Partner with a trusted healthcare outsourcing team specializing in Medical Billing, Coding, and Revenue Cycle Management (RCM).
We ensure 100% HIPAA compliance, 24×7 support, and a 99% claim accuracy rate to maximize your revenue and efficiency.
At Meg World Technologies, we deliver world-class control room services that ensure uninterrupted and efficient operations for businesses worldwide. Our services are designed to meet the demanding standards of international clients, including those in the United Kingdom, offering real-time monitoring, rapid incident response, and comprehensive data analytics to maintain business continuity and performance excellence.
Meet Our Experienced Team
Our team consists of highly experienced management and professionals from top MNCs such as TCS, NTT Data, Omega Healthcare, and Access Healthcare.
10+ years of combined healthcare BPO experience
Certified coders and billing specialists
Expertise in medical billing, coding, RCM, and data management
99% clean claim rate
24×7 support for US-based providers
We don’t just process data — we protect your revenue and your reputation.
Our Control Room Services
24/7 Real-Time Monitoring
Our control rooms operate round the clock, providing proactive system monitoring to identify and resolve issues before they escalate, ensuring smooth business operations across time zones.
Incident Management & Response
We use advanced tools and protocols to detect, analyse, and address incidents swiftly. Our team ensures minimal downtime and maintains operational stability for global clients.
Data Analytics & Reporting
Our analytics system offers valuable insights into system performance, helping your business identify patterns, make data-driven decisions, and improve operational efficiency.
System Integration & Support
We provide seamless integration of our control room systems with your existing infrastructure, ensuring consistent performance and secure operations, no matter where you are located.
Our Software Solution – DAVUKS
Introducing our own product DAVUKS, a smart, all-in-one platform built to streamline communication, operations, and management for control rooms and business teams.
Communicate Instantly with Your Team
A fast and secure communication system that connects your team members in real time , ensuring smooth coordination and zero downtime.
Customizable Interface
Personalize your workspace with adjustable headers, layouts, and themes for maximum comfort and efficiency.
Dark & Light Mode
Switch between light and dark themes for enhanced visibility and usability across different work environments.
Payroll & Invoicing Automation
Automatically generate staff salaries and client invoices, saving valuable time and reducing human error.
Staff & Client Payments
Easily manage transactions, track payments, and maintain financial transparency all in one place.
Multi-Business Reports
Get in-depth insights into performance, revenue, and operational efficiency across multiple business units.
Complete System Logs & Audits
Maintain transparency with complete system activity tracking and admin-level audit trails.
Mistake Detection & Shift Logs
Identify and correct operational errors instantly while maintaining detailed shift logs for accountability.
Handover Log Report
Ensure smooth operations with clear, recorded updates for the next officer or shift in charge.
Client Portal
Allow clients to monitor their security coverage, reports, and updates in real time boosting trust and transparency.
Our Core Operational Services
24/7 Control Room Operations
Dedicated officers allocated as per your requirements.
Booking & Payroll Management
Job posting, rota allocation, and payroll services made easy.
Security Monitoring
Continuous surveillance oversight to ensure complete site safety.
Incident Management
Immediate response and coordination with your on-ground team.
Access Control
Authorizing only verified individuals to ensure secure entry.
Real-Time Reporting
Instant updates and detailed reports for total transparency.
Our Assurance
Secure Infrastructure
No privacy breaches, your data and systems are always protected.
Affordable Remote Solutions
High-quality services at cost-effective rates.
Professional Workforce
Experts trained to meet strict UK security compliance standards.
We Serve All Specialties
Expert Billing Help for Every Healthcare Field
🏥 Inpatient Billing
🚑 Emergency-Room Billing
🩺 Surgical Billing
💉 Anesthesia Billing
🩻 Radiology Billing
🧪 Laboratory Billing
❤️ Cardiology Billing
🧠 Neurology Billing
🏃♂️ Physical Therapy Billing
🩹 Outpatient Billing
🦴 Orthopedic Billing
🎗️ Oncology Billing
👶 Pediatrics Billing
🍽️ Gastroenterology Billing
🚻 Urology Billing
🌬️ Pulmonology Billing
💧 Nephrology Billing
🦠 Infectious Disease Billing
🧘♀️ Psychiatry Billing
👩⚕️ Gynecology Billing
We Serve All Specialties
Expert Billing Help for Every Healthcare Field
🏥 Inpatient Billing
🚑 Emergency-Room Billing
🩺 Surgical Billing
💉 Anesthesia Billing
🩻 Radiology Billing
🧪 Laboratory Billing
❤️ Cardiology Billing
🧠 Neurology Billing
🏃♂️ Physical Therapy Billing
🩹 Outpatient Billing
🦴 Orthopedic Billing
🎗️ Oncology Billing
👶 Pediatrics Billing
🍽️ Gastroenterology Billing
🚻 Urology Billing
🌬️ Pulmonology Billing
💧 Nephrology Billing
🦠 Infectious Disease Billing
🧘♀️ Psychiatry Billing
👩⚕️ Gynecology Billing
Technologies We Use
- Healthcare Management Systems: Epic, Cerner, Allscripts, Meditech
- Medical Coding Tools: 3M CodeFinder, Optum360 Encoder, TruCode Encoder
- Billing & Claims Software: ClaimRemedi, ZirMed, AthenaHealth
- EHR Systems: eClinicalWorks, NextGen, Greenway Health
- Data Management Tools: Microsoft Excel, SQL Server, Tableau
- Transcription Software: Dragon Medical, Nuance, M*Modal
Technologies We Use
- Healthcare Management Systems: Epic, Cerner, Allscripts, Meditech
- Medical Coding Tools: 3M CodeFinder, Optum360 Encoder, TruCode Encoder
- Billing & Claims Software: ClaimRemedi, ZirMed, AthenaHealth
- EHR Systems: eClinicalWorks, NextGen, Greenway Health
- Data Management Tools: Microsoft Excel, SQL Server, Tableau
- Transcription Software: Dragon Medical, Nuance, M*Modal
Our Software Solution – DAVUKS (davuks.co.uk)
Introducing our own product DAVUKS, a smart, all-in-one platform built to streamline communication, operations, and management for control rooms and business teams.
Communicate Instantly with Your Team
A fast and secure communication system that connects your team members in real time — ensuring smooth coordination and zero downtime.
Customizable Interface
Personalize your workspace with adjustable headers, layouts, and themes for maximum comfort and efficiency.
Dark & Light Mode
Switch between light and dark themes for enhanced visibility and usability across different work environments.
Payroll & Invoicing Automation
Automatically generate staff salaries and client invoices, saving valuable time and reducing human error.
Staff & Client Payments
Easily manage transactions, track payments, and maintain financial transparency all in one place.
Multi-Business Reports
Get in-depth insights into performance, revenue, and operational efficiency across multiple business units.
Complete System Logs & Audits
Maintain transparency with complete system activity tracking and admin-level audit trails.
Mistake Detection & Shift Logs
Identify and correct operational errors instantly while maintaining detailed shift logs for accountability.
Handover Log Report
Ensure smooth operations with clear, recorded updates for the next officer or shift in charge.
Client Portal
Allow clients to monitor their security coverage, reports, and updates in real time — boosting trust and transparency.
Why Choose Meg World Technologies?
Global Expertise – Experienced professionals managing operations for international clients, including the UK.
Cutting-Edge Technology – Smart tools and monitoring systems designed for precision and reliability.
Custom-Built Solutions – Tailored to meet your operational, security, and compliance requirements.
24/7 Dedicated Support – Always available to ensure your systems perform flawlessly.
Why Choose Meg World Technologies?
Global Expertise – Experienced professionals managing operations for international clients, including the UK.
Cutting-Edge Technology – Smart tools and monitoring systems designed for precision and reliability.
Custom-Built Solutions – Tailored to meet your operational, security, and compliance requirements.
24/7 Dedicated Support – Always available to ensure your systems perform flawlessly.
Ready to Transform Your Healthcare Operations?
Partner with Meg World Technologies to enhance your billing accuracy, increase revenue, and ensure compliance with US healthcare regulations.
Your benefits:
- Client-oriented
- Independent
- Competent
- Results-driven
- Problem-solving
- Transparent
What happens next?
We Schedule a call at your convenience
We do a discovery and consulting meting
We prepare a proposal