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  • IT Support and Managed Services

Ongoing IT support and management

At Meg World Technologies, we provide reliable and comprehensive IT support and managed services to ensure your organization’s technology infrastructure runs smoothly and efficiently. Our dedicated team of IT experts is committed to delivering proactive and responsive solutions to keep your business operations running at peak performance.

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    Our Services

    Our IT Support and Managed Services

    Proactive IT Support for Smooth Operations

    Leader in cybersecurity and data protection

    Our dedicated help desk provides quick and efficient support for all your IT-related queries and issues.

    • Help Desk Support
      Quick, efficient IT help desk.
    • Network Monitoring and Management
      Proactive network management, optimal security.
    • Data Backup and Recovery
      Robust data backup, secure recovery.

    Cybersecurity services and solutions per markets

    We proactively monitor and manage your network infrastructure to ensure optimal performance and security.

    • Security and Threat Management
      Comprehensive cyber threat protection.
    • Software and Hardware Management
      Seamless software and hardware management.
    • Cloud Management
      Enhanced cloud management for scalability.
    Benefits

    Why Choose Meg World Technologies for IT Support and Managed Services?

    As an AI development company, ITLab’s mission is to teach machines to best assist your business.

    Experienced IT Professionals

    Our team comprises experienced IT professionals with diverse expertise, ensuring we can address a wide range of IT challenges.

    Proactive Monitoring

    We employ advanced monitoring tools to detect and resolve potential issues before they disrupt your operations, minimizing downtime.

    24/7 Support

    Our support services are available round-the-clock, providing you with peace of mind knowing that assistance is just a call away, anytime.

    Scalable Solutions

    Whether you're a small business or an enterprise, our managed services are scalable to accommodate your evolving needs and growth.

    Cost-Effective Solutions

    We optimize your IT investments, providing cost-effective solutions that deliver the best value for your budget.

    Plans & Pricing

    All in one automation and machine learning subscriptions

    The plans below are based on companies with 100 employees or less.
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    Basic

    with basic IT requirements
    $ 49.99 monthly / device (Min $100/month plan)
    • OT and IoT Monitoring
    • Network Asset Management
    • Automated Email & SMS Alerts
    • Monthly Executive Reports
    • Annual Cyber Security Surveys
    • Cyber-expert Incident Response
    Get Started
    Services include:
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    Advanced

    with advanced IT requirements
    $ 79.99 monthly / device (Min $100/month plan)
    • OT and IoT Monitoring
    • Network Asset Management
    • Automated Email & SMS Alerts
    • Monthly Executive Reports
    • Annual Cyber Security Surveys
    • Cyber-expert Incident Response
    Get Started
    Services include:
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    Premium

    with premium IT requirements
    $ 129.99 monthly / device (Min $100/month plan)
    • OT and IoT Monitoring
    • Network Asset Management
    • Automated Email & SMS Alerts
    • Monthly Executive Reports
    • Annual Cyber Security Surveys
    • Cyber-expert Incident Response
    Get Started
    Services include:
    Frequently Asked Questions
    First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection
    Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.
    Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.
    We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.
    No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, ITLab makes it simple with an affordable and customized flat rate service plan.
    Simply put, ITLab Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means ITLab acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.
    Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. ITLab serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!
    Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

    If you don’t find your answer, feel free to give us a call or drop us a note

    Ready for Proactive IT Management?

    Partner with Meg World Technologies for reliable IT Support and Managed Services. Contact us today to schedule a consultation and discover how our expertise can optimize your technology environment, increase productivity, and drive business success. Let’s take care of your IT needs while you focus on achieving your business goals!

    • Empowering Every Business, Every Day
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