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Technical assistance & troubleshooting support

At Meg World Technologies, we offer reliable and efficient technical support to ensure smooth operations and resolve any technology-related challenges your organization may face. Our dedicated team of technical support professionals is committed to providing prompt and effective solutions, empowering your business to thrive in the digital landscape.

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    Trusted by over 5.000 Brands Across the US
    Our Services

    Our Techical Support

    Streamlining Solutions with Expert Technical Support

    Leader in cybersecurity and data protection

    Our dedicated help desk provides expert assistance to resolve technical issues and answer user inquiries.

    • Help Desk Support
      Expert help desk support for technical issues.
    • Software Troubleshooting
      Smooth application functionality through diagnostics.
    • Hardware Support
      Optimal performance through hardware troubleshooting.

    Cybersecurity services and solutions per markets

    Our technical support team handles network-related issues, ensuring seamless connectivity and data transfer.

    • Network Support
      Seamless network connectivity, expert support.
    • Remote Assistance
      Quick remote support for technical issues.
    • System Updates and Maintenance
      Secure system updates, expert maintenance.
    Benefits

    Why Choose Meg World Technologies for Technical Support?

    As an AI development company, ITLab’s mission is to teach machines to best assist your business.

    Technical Expertise

    Our team comprises skilled technical support specialists with in-depth knowledge of various technologies and platforms.

    Timely Resolution

    We understand the criticality of technical issues. Our technical support services are designed to address problems promptly to minimize downtime and disruptions.

    Multichannel Support

    We provide support across multiple channels, including phone, email, live chat, and remote assistance, ensuring quick and accessible support.

    24/7 Availability

    We offer round-the-clock technical support, ensuring assistance is available whenever you need it, day or night.

    Customer-Oriented Approach

    We prioritize your organization's needs and requirements, tailoring our technical support to align with your business goals.

    Plans & Pricing

    All in one automation and machine learning subscriptions

    The plans below are based on companies with 100 employees or less.
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    Basic

    with basic IT requirements
    $ 49.99 monthly / device (Min $100/month plan)
    • OT and IoT Monitoring
    • Network Asset Management
    • Automated Email & SMS Alerts
    • Monthly Executive Reports
    • Annual Cyber Security Surveys
    • Cyber-expert Incident Response
    Get Started
    Services include:
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    Advanced

    with advanced IT requirements
    $ 79.99 monthly / device (Min $100/month plan)
    • OT and IoT Monitoring
    • Network Asset Management
    • Automated Email & SMS Alerts
    • Monthly Executive Reports
    • Annual Cyber Security Surveys
    • Cyber-expert Incident Response
    Get Started
    Services include:
    MOST POPULAR
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    Premium

    with premium IT requirements
    $ 129.99 monthly / device (Min $100/month plan)
    • OT and IoT Monitoring
    • Network Asset Management
    • Automated Email & SMS Alerts
    • Monthly Executive Reports
    • Annual Cyber Security Surveys
    • Cyber-expert Incident Response
    Get Started
    Services include:
    Frequently Asked Questions
    First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection
    Our service model uses a fixed monthly fee, which is based on the size and complexity of your particular network. Once contracted, your Managed IT Services will cover maintenance and support for every component of your network, providing you with peace of mind and the ability to accurately forecast your IT maintenance costs.
    Cloud backup also known as Online Backup is the process where your onsite backups are transferred to an offsite server every night. The server is located in a secure data centre in Perth. Cloud Backup replaces the need for someone to take a backup home each night. It is more secure, reliable and easier to manage and monitor.
    We pride ourselves on being “ecosystem agnostic”: whether you use Google Apps or Office365, Windows or Mac, Android or iOS, we will support your team. Need to install a server onsite or host one virtually on Amazon or Azure? We will support you. Need to transition from one ecosystem to another? We’ll be there for you.
    No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, ITLab makes it simple with an affordable and customized flat rate service plan.
    Simply put, ITLab Managed IT Services means we take care of your entire information technology requirement. We manage all your hardware and software sourcing, installation, technical support, and IT staffing needs. It also means ITLab acts as your go-to consultancy and support team, providing scheduled maintenance and upgrading of your systems, along with emergency assistance to keep your business up and running.
    Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. ITLab serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!
    Managed IT Services Contracts vary by provider. Some providers offer month-to-month programs, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others require a multi-year contract. Some have a very high startup cost and lower monthly, while others offer a middle of the road monthly cost and spread the cost of startup over the term of the agreement.

    If you don’t find your answer, feel free to give us a call or drop us a note

    Ready to Empower Your Technical Support?

    Experience reliable and responsive technical support with Meg World Technologies’ Technical Support Services. Contact us today to schedule a consultation and discover how our expertise can optimize your technology operations, enhance user satisfaction, and drive business efficiency. Let’s ensure your technology works seamlessly, so you can focus on achieving your business objectives!

    • Empowering Every Business, Every Day
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